Reception: Monday to Friday, 9:00 AM to 5:00 PM (JST)

IT Services

Managed IT Services

Proactive IT Management So Your Team Can Focus on Its Work

Technology sits underneath almost everything a business does, from email and file sharing to accounting software and client communication. When it isn’t looked after, small issues turn into lost time.

Yours Tax Accountant Corporation now provides managed IT services alongside our accounting and tax practice. We take ongoing responsibility for the day-to-day care of your IT environment, so problems are prevented where possible and, when they do occur, handled by a team that already knows your systems.

Get in Touch

Talk to Our Team

Have a question about your IT needs? Contact us by telephone or send us an inquiry.

How We Help

What Our Managed IT Services Include

One partner for the ongoing care of your technology, explained in clear, practical terms.

Proactive Monitoring & Maintenance

We keep an eye on the health of your computers, servers, and network, and carry out routine maintenance so that developing issues can be spotted and addressed early.

Patch & Update Management

Operating systems and business applications need regular updates to stay secure and stable. We manage the update process so it happens consistently and with as little disruption to your work as possible.

Backup & Recovery Planning

We help you put dependable backups in place and plan how your data and systems would be restored if something goes wrong, so a hardware failure or simple mistake doesn’t become a crisis.

Infrastructure

Network & Cloud Management

Your network and cloud services connect your team to the tools and information they rely on.

We help set up and manage business networks and the cloud platforms behind your email, files, and collaboration, along with the user accounts and permissions that control who can access what.

Strategy

IT Planning & Vendor Coordination

Good technology decisions are easier with a plan.

We help you plan upgrades and purchases with your budget in mind, keep track of when equipment and software need replacing, and coordinate with your technology vendors so you don’t have to manage them yourself.

How It Works

Our Consultation Process

Getting Started Is Simple

Whether you have a specific accounting, tax, or IT question or need ongoing professional support, we’re here to help you understand the next steps. Our consultation process is designed to make it easy to discuss your needs and determine an appropriate path forward.

01

Contact Us

Get in touch by telephone or through our online contact form. Tell us a little about your accounting, tax, or IT question so we can understand the nature of your inquiry.

02

Initial Consultation

We’ll discuss your circumstances, answer preliminary questions, and help identify which services may be appropriate.

03

Proposal & Estimate

Based on your requirements, we’ll explain the proposed scope of services and provide an estimate of the associated fees. This gives you an opportunity to understand the engagement before proceeding.

04

Engagement Agreement

Once the scope of services and terms are agreed upon, the engagement can begin. We’ll work with you to establish the necessary next steps and communication arrangements.

FAQ

Frequently Asked Questions

How do I get started?

Contact us by telephone or through our online contact form. We’ll discuss your current setup and help identify which IT services may be appropriate.

What is the difference between managed IT services and IT support?

IT support focuses on resolving problems as they come up. Managed IT services add ongoing monitoring, maintenance, and planning to help prevent many of those problems in the first place. Learn more about our IT support services.

How are fees determined?

Fees depend on the scope of services you need. After an initial consultation, we’ll explain the proposed scope and provide an estimate before any engagement begins.

What should we prepare for an initial consultation?

A general overview of your business, roughly how many staff and devices you have, the main software and systems you rely on, and any IT issues you’d like to discuss. We’ll let you know if anything else is needed.

Let's Talk About Your Accounting, Tax & IT Needs

Whether you’re seeking ongoing accounting support, assistance with a tax matter, guidance on a more specialized financial issue, or help with your IT, our team welcomes your inquiry. Get in touch to discuss how we may be able to help.